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Zubie Help Center
Self-help and support for the Zubie Personal customers.
Start Here! Account Setup & Activating your Zubie Key
Can I still activate the Zubie Key if I don't have a smartphone?
Add Users to your Account
Add Favorite Places
Configure Alerts - Push and Email Notifications
Troubleshooting Zubie Key
Not seeing your trip data? Check your connection first!
Why can't I see my vehicle on the Live Map?
No light on your Zubie Key
Why is the location of my car not appearing?
Why is my device flashing Red and Blue Lights?
Can I transfer my Zubie Key if I get a new car?
Will I know if the Zubie Key is unplugged?
How do I change my email/password?
Zubie App Tutorial
Can I merge multiple trips into a single trip?
How do I delete a vehicle?
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Setup Guide - Invite your teen drivers to the Zubie Teen app (For Parents)
PEQ (Connected Home)
Billing & Shipping
Purchasing a Zubie Subscription
Zubie Billing Summary
Why are you collecting my credit card? Didn’t I already pay for Zubie?